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Our research is devoted to creating ever more advanced best practice methods in public document design, whether print or digital.

We have built on the established corpus of best theory, craft practice, and research. We have added to this our findings from research and development work on 200-plus projects for our Corporate Members.

Our Corporate Members generously allow us to use their organisations as laboratories in which to trial and test new methods and designs.

At the opposite end of best practice is our communication benchmarks in which we measure the performance of specific types of public documents in routine use round the world. Find out more here